LIVE - GrowthZone - Payments Hub - Dispute Management
Office Hours Paused
We know Office Hours have been a helpful touch point for many of you. We've decided to pause our regularly scheduled sessions while we explore how to make that time even more valuable for you.
In the meantime, our Support Team is always happy to help — and our support portals also include a knowledge base you can search any time for answers and how-to guides. We'll share what's next here soon.
Support hours: Monday–Friday, 7 a.m.–5 p.m. CT
Phone: 800.825.9171, option 4
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LIVE - GrowthZone - Payments Hub - Dispute Management
Monday, October 19, 2026 (12:00 PM - 1:00 PM) (CDT)
Description
Join us for a one-hour or less walkthrough of the new Dispute Management feature, the latest addition to GrowthZone AMS Payments Hub. We'll cover the key components and capabilities of this new area of the system. By the end of this webinar, you will know how to access the Disputes page from the Payments Hub area and understand how to review a dispute's details, evidence requirements, and response deadline. You'll also learn how to submit a response — whether countering or accepting a dispute — and how to set up notifications so a dispute never goes unnoticed. We've shown you how to accept payments with confidence through GZ Pay; next we show you how to manage disputes and hopefully retain revenue in the process. This is the last of three webinars we have hosted for the past few weeks to cover this feature. If you have not been able to attend these sessions and are not able to attend the last webinar, we can send a recording from one of the previous webinars as needed.
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